Mailing List

Name: *

Address: *

Suburb: *

State/Post Code: *

- - - ACT NSW NT Qld SA Tas Vic WA

Phone (optional):

Email: *

* mandatory field

Bookmark this Site

Find us on:

Gift Vouchers

Below is a list of frequently asked questions which we receive. If you have a question but can not find the answer below, please

.

Q: Do you include a gift card with each hamper?

A: Every hamper is delivered with a gift card unless requested otherwise. You may include a message with each of your hampers by simply filling in the message box space on the order form. You'll need to complete a different message box for each hamper if you want a different message, or, if you would like to repeat your message, you can simply give us a list of the different recipient's names.

Q: What Delivery Methods do you use?

A: There are various methods of delivery depending on delivery location:

Where possible, Hamper Solutions uses there own drivers to deliver hampers. This ensures that all hampers are received as they left us.

In some cases hampers need to be delivered by external courier companies - within Melbourne most deliveries can be delivered as they left us - delivered as a hamper. On some rare occasions hampers may need to be packaged in a cardboard box - we will let you know if this is the case.

All interstate orders will need to be packaged in a cardboard box and delivered by external companies. Interstate hampers are delivered at own risk - there is always a possibility that damage may occur with interstate deliveries due to freight forwarding

Q: Do you Deliver on Saturdays?

A: Yes - we do deliver on Saturdays when possible. If you would prefer a Saturday delivery please ask us if it can be arranged.

Q: How do I place an order?

A: You can order in three ways:

Call us on 1300 852 053

Download and fill in an Electronic Order Form.
(Click to go to Order Form)

Download and print an order form, fill it in, then fax it to us on (03) 8361 9846
(Click to go to Order Form)

Once we receive your order, we will contact you to confirm the information.

Q: Why can't I open the electronic order form?

A: If you get the following error when trying to open the electronic order form,

it's because you have an old version of Adobe© Reader©.

Download the latest version for free by clicking here:

Q: How do I pay?

A: Payments for hampers can be made in the following ways:

We can also set up invoicing for corporate orders.

Please specify preferred payment method on your order form.

Q: What if I want something custom made?

A: Hamper Solutions is happy to make custom made hampers specific to your needs. Feel free to give us a call on 1300 852 053 to discuss your ideas.

Q: Will my details be kept private?

A: At Hamper Solutions we understand how important privacy is to you. We take privacy and security very seriously and comply with the requirements of the Privacy Act 1988 incorporating the amendments made to it by the Privacy Amendment (Private Sector) Act 2000. For further information visit www.comlaw.gov.au.

Hamper Solutions will not sell, provide, or allow our information to be viewed by any other person other than those employed by Hamper Solutions.

If you require any further information please do not hesitate to contact Hamper Solutions on 1300 852 053.

FAQs